---
title: "Issues processing BRL transactions via PIX"
description: "Resolved · affects BlindPay API · Aug 19, 2026"
base_url: "https://status.blindpay.com"
canonical: "https://status.blindpay.com/events/report/2742"
homepage_url: "app.blindpay.com"
contact_url: "mailto:bernardo@blindpay.com"
---

# Issues processing BRL transactions via PIX

[Status](/.md) › [Events](/events.md) › Issues processing BRL transactions via PIX

Aug 19, 2026 · 17 days ago · affects: BlindPay API · 5 hours

## Updates

### + Resolved — Aug 20, 3:34 AM

This incident has been resolved. Pix payins and payouts are processing normally again.

### x Monitoring — Aug 20, 2:51 AM

Payins are back to processing normally. Payouts are still experiencing some slowness; we are monitoring until processing times fully recover.

### x Identified — Aug 20, 12:59 AM

The upstream provider has publicly confirmed the root cause: instability in the communication with the Central Bank affecting PIX processing. A fix is being implemented on their side. Failed payouts remain automatically refunded and incoming PIX payments will confirm automatically once processing resumes.

### x Identified — Aug 19, 10:56 PM

BRL payins via PIX are also affected: incoming PIX payments are confirming slower than usual since 22:00 UTC and will complete automatically once the provider recovers - no action is needed. Failed BRL payouts continue to be automatically and fully refunded to the source wallet; no funds are at risk. Other currencies and rails are operating normally.

### x Identified — Aug 19, 10:48 PM

affects: BlindPay API (partial outage)

Since 22:01 UTC, some BRL transactions via PIX are failing due to an issue at an upstream payment processing provider. The provider is aware and working on a resolution.

Affected transactions were automatically and fully refunded to the source — no action is needed.

Other currencies and payment rails are operating normally. We will post an update here as soon as processing is back to normal.

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