This incident has been fully resolved. All affected transactions have been successfully reconciled and our systems are operating normally. We apologize for any inconvenience this may have caused and will continue working to prevent similar issues in the future.
The issue has been resolved and all transactions are now processing normally. The root cause was identified as internal reconciliation tools consuming excessive memory due to the high volume of transactions processed this week. We have applied a fix and are closely monitoring the system to ensure full stability.
We have identified the root cause of the issue: our queue system stopped due to insufficient memory. We are currently rebooting the affected services and applying fixes while continuing a deeper investigation to prevent recurrence. We will provide further updates as the situation progresses.
We are currently investigating reports of transaction processing delays and failures. Our team is actively working to identify the root cause and restore full functionality as soon as possible. We will provide further updates as more information becomes available.