---
title: "Payins with pix QR code processing delays or failing"
description: "Resolved · May 9, 2026"
base_url: "https://status.blindpay.com"
canonical: "https://status.blindpay.com/events/report/1825"
homepage_url: "app.blindpay.com"
contact_url: "mailto:bernardo@blindpay.com"
---

# Payins with pix QR code processing delays or failing

[Status](/.md) › [Events](/events.md) › Payins with pix QR code processing delays or failing

May 9, 2026 · 2 months ago · 1 hour

## Updates

### + Resolved — May 9, 6:28 AM

Our team fixed the issue and reconciled all payins.

### x Identified — May 9, 6:23 AM

Our banking partner in Brazil is delaying to send the webhook notifications when a pix is sent. BlindPay window to receive notifications expires and fail the payment automatically.

We're increasing the time to receive the webhook event and will keep following if the problem persists.

### x Investigating — May 9, 5:18 AM

We are currently investigating reports of payins with pix QR codes experiencing processing delays or failures. Our team is actively working to identify and resolve this issue as soon as possible. We will provide updates as we learn more.

---

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